MansfieldOHRecruiter
the smart solution for Mansfield jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Mansfield
Posted on: October 7, 2018

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLsasha on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Mansfield , Inbound Travel Consultant, Professions , Mansfield, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A Truck Driver Jobs - Newark
Description: 15K Sign-On - Paid Out In Just 6 Months br Apply today for CDL-A solo team truck driver jobs with the JRS Company Expedited Fleet
Company: J & R Schugel
Location: Newark
Posted on: 10/24/2018

Regional CDL-A Truck Driver
Description: From working with top-notch equipment and learning new skills, to teaming up with people who take pride in their jobs and yours - once you see what Averitt truck driver jobs are all about, you'll want (more...)
Company: Averitt Express
Location: Youngstown
Posted on: 10/24/2018

CDL-A OTR Company Driver (Youngstown,OH)
Description: Be the best-respected driver on the
Company: J.S. Helwig and Son LLC
Location: Youngstown
Posted on: 10/24/2018


Class A Company Driver Job
Description: Get a Truck You'll Love At The Carrier With A Heart - J R Schugel Trucking, Inc. Competitive Pay 15,000 Sign-on incentive for Experienced Company Drivers LIMITED TIME OFFER Seat a NEW truck in July 2018 (more...)
Company: J & R Schugel
Location: Youngstown
Posted on: 10/24/2018

CDL-A Team Truck Drivers
Description: Truck Driving Jobs with Forward Air We are three decades strong with 81 terminals located around the country. We primarily serve the air cargo industry with our head-quarters being in
Company: Forward Air
Location: Youngstown
Posted on: 10/24/2018

Class A CDL Owner Operator Truck Driver
Description: Class A CDL Owner Operator Truck Driver Owner Operators Can Now Earn Up to 17,000 in Bonuses with Risinger Now accepting drivers with 1 year Class A CMV Experience Up to 17,000 in sign on bonuses Call (more...)
Company: Risinger Transportation
Location: Mansfield
Posted on: 10/24/2018

Driver - Dedicated Truck Driver - Class A CDL
Description: This Dedicated truck driver position features multiple times per week time at home, up to 0.50 per mile with a weekly performance pay up to 0.04 per mile and a predictable work schedule. Truckers will (more...)
Company: Schneider
Location: Springfield
Posted on: 10/24/2018

New Equipment, Home Weekly Regional Routes CDL A Truck Driver (Reefer a Plus)
Description: Call 866 894-1014 TODAY Regional Company Class A CDL Drivers Benefits: Family Owned and Operated Competitive pay Paid WEEKLY Home Weekly Full Medical, Dental and 401K benefits Monthly Driver Incentives (more...)
Company: Hanson Logistics
Location: Newark
Posted on: 10/24/2018

Warehouse Associate - Seasonal
Description: Warehouse Associate - Seasonal As the global leader in licensed sports merchandise, Fanatics is changing the way fans purchase their favorite team merchandise by partnering with top leagues, clubs and (more...)
Company: Fanatics, Inc.
Location: Newark
Posted on: 10/24/2018

Class A Truck Driver: $22.50 PER HOUR! Home Daily & Set Days Off! Newa
Description: GET PAID BY THE HOUR 22.50 Home Daily Set Consecutive Days Off Our success continues to grow and there's never been a better time to start your career with Quickway Carriers UPDATE: We just changed (more...)
Company: Quickway Carriers
Location: Newark
Posted on: 10/24/2018

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Mansfield RSS job feeds