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Patient Care Coordinator

Company: GN Group
Location: Mansfield
Posted on: May 26, 2023

Job Description:

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At Beltone, we believe the best way to offer our patients premium service is to value our employees and create a positive work environment. We are proud of a culture that emphasizes collaboration and empowerment. The Patient Service Coordinator will be the face of the practice and will create an extraordinary patient experience.


  • Perform general office and administrative duties assisting the Hearing Care Professional (HCP) with the patient process.
  • Successfully utilize the scheduling system to maximize test opportunities for the office.
  • Actively call current, past and potential patients through identified sources. Track and report appointment results.
  • Develop and assist the HCP in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals.
  • Responsible for professional answering incoming phone calls and messages, as well as follow-up activities with patients.
  • Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).
  • Verify patient eligibility, submit insurance claims. Manage process until claim is funded.
  • Reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.
  • Maintain a clean and welcoming office and work environment. Qualifications
    • High School diploma or equivalent is required.
    • 2 years' office experience is preferred.
    • 2 years' sales and customer service experience preferred.
    • Must be proficient in MS Office.
    • Willing to work flexible hours/days.
    • Team player with an enthusiastic and positive attitude

      You can expect a wide range of excellent employee benefits that make it truly rewarding to work with us. Innovative hearing technology plus superior patient care are what makes us a great place to grow professionally. Come be a leader and joint the Beltone team!

      We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.


Keywords: GN Group, Mansfield , Patient Care Coordinator, Other , Mansfield, Ohio

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