MansfieldOHRecruiter Since 2001
the smart solution for Mansfield jobs

Banking Center Manager I - Mansfield Madison Office

Company: Park National Bank
Location: Mansfield
Posted on: May 3, 2021

Job Description:


  • Supervisory responsibilities: Interview and select candidates for openings, set goals for associates, assign tasks/duties and training, prepare and conduct performance reviews, improvement plans and compensation recommendations, establish workflow, establish and monitor associates schedules, review and approve timecards for 2+ FTEs
  • Lead and/or support branch operational efforts to ensure established policies and procedures are followed in accordance with Bank guidelines
  • Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with our Service Excellence standards; resolve customer issues in a timely, professional manner
  • Responsible for successful implementation of promotional campaigns and product initiatives at branch level
  • Position may be responsible for direct consumer installment loans within a pre-determined lending limit
  • Provide leadership through effective objective setting and communication; monitor and follow up on all branch issues including performance improvement plans, operational training needs, overall teller performance-balancing, service, collection on charged off DDA, etc.
  • Oversee branch facility tasks such as maintenance scheduling in conjunction with [affiliate bank's] Facilities Coordinator, along with ATM servicing, if applicable
  • Implement regulatory or operational changes to established policies and procedures within the branch
  • Participate in activities for generating new business such as making sales calls and attending special events
  • Develop relationships through various channels and facilitate cross-selling opportunities for all lines of business
  • Individually and if applicable, as a manager, participates in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks
  • Maintains awareness of and adheres to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and applies them to their daily tasks
  • Other duties as assigned


  • In depth knowledge of the Bank's retail loan and deposit products and services, bank departments, policies, and procedures
  • Capacity to work independently, be self-motivated and adapt well to change
  • Exercise sound judgment regarding customers, associates, bank operations, facilities, policies and procedures
  • Resolve situations with customers and bank associates patiently, diplomatically, and tactfully
  • Ability to coordinate multiple tasks with strong organizational, written and verbal communication skills
  • Possess leadership and supervisory skills to maintain an effective workflow
  • Ability to work well under pressure and in a fast-paced environment
  • Ability to reflect the professional image of Park National Bank at all times
  • Willingness to be involved in community-based activities and/or organizations to develop new business and promote community development projects and initiatives
  • Deliver a consistent, high level of service within our Service Excellence standards
  • Basic to intermediate computer skills


  • Must possess High School Diploma or equivalent
  • Completion of OBL Bank Management School or other related OBL schools preferred
  • Additional college coursework in business or finance preferred
  • 1 to 3 years of experience in banking field required
  • Supervisory experience preferred


Office hours are Monday through Friday 9:00am to 7:00pm, and Saturday 9:00am to 3:00pm. This position is exempt and full-time. The expected hours for full-time salary exempt positions is 44-48 per week. A minimum 40 hours is required. Position generally requires 40 to 44 hours per week. An average of 2 Saturdays per month. Evenings to attend events and additional Saturdays may be required throughout the year.

Keywords: Park National Bank, Mansfield , Banking Center Manager I - Mansfield Madison Office, Other , Mansfield, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Mansfield RSS job feeds