MansfieldOHRecruiter Since 2001
the smart solution for Mansfield jobs

Remote Experienced Tax Expert I – Seasonal

Company: Intuit
Location: Mansfield
Posted on: October 14, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Mansfield , Remote Experienced Tax Expert I – Seasonal, Other , Mansfield, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL A Regional Truck Driver + Home Weekly + $67,600/Year
Description: CDL-A truck driver needed for regional run Paper Transport PTI , has an exciting CDL-A regional truck driver opportunity. Our CDL-A regional truck driving jobs offer outstanding advantages and benefits (more...)
Company: Paper Transport
Location: Warren
Posted on: 10/25/2020

Uber Eats: Deliver With Uber - Flexible Gig
Description: Deliver with Uber Flexible
Company: Uber Eats
Location: Warren
Posted on: 10/25/2020

CAREGiver Columbiana County (Northern)
Description: Home Instead Senior CareWe are looking for caring, motivated, and dependable people from Trumbull County to join our team Our priority is to deliver the highest quality of care, tailored to the needs (more...)
Company: Home Instead Senior Care
Location: Warren
Posted on: 10/25/2020


Get New Landscaping Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Warren
Posted on: 10/25/2020

Work From Home - Experienced Tax Expert I
Description: Overview If you re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You ll advance (more...)
Company: Intuit
Location: Warren
Posted on: 10/25/2020

Licensed Medicare Insurance Sales - Remote
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industry's best (more...)
Company: ASSURANCE Independent Agents
Location: Warren
Posted on: 10/25/2020

Licensed Medicare Insurance Sales - Remote
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industry's best (more...)
Company: ASSURANCE Independent Agents
Location: Warren
Posted on: 10/25/2020

CAREGiver Evenings and Weekends
Description: Home Instead Senior Care We are looking for caring, motivated, and dependable people to join our team Our priority is to deliver the highest quality of care tailored to the needs of our clients. We (more...)
Company: Home Instead Senior Care
Location: Warren
Posted on: 10/25/2020

Deliver With Uber Eats
Description: Deliver with Uber Eats Youngstown,
Company: Uber Eats
Location: Warren
Posted on: 10/25/2020

CDL A Regional Truck Driver + Home Weekly + $67,600/Year
Description: CDL-A truck driver needed for regional run 10 10 Paper Transport PTI , has an exciting CDL-A regional truck driver opportunity. Our CDL-A regional truck driving jobs offer outstanding advantages (more...)
Company: Paper Transport
Location: Warren
Posted on: 10/25/2020

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Mansfield RSS job feeds