MansfieldOHRecruiter Since 2001
the smart solution for Mansfield jobs

Experienced Tax Preparer

Company: Intuit
Location: Mansfield
Posted on: September 17, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Mansfield , Experienced Tax Preparer, Other , Mansfield, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Amazon Workforce Staffing Amazon Fulfillment Assocaite Immediate Hire Fulltime With Benefits +
Description: Amazon Workforce Staffing Amazon Fulfillment Assocaite Immediate Hire Fulltime With Benefits - Amazon Workforce StaffingWarehouse Team Members Location:Imperial, Pittsburgh PA.Job opportunities vary (more...)
Company: Cylcon Jobs
Location: Warren
Posted on: 09/21/2020

Seasonal Part-time Amazon Workforce Staffing - $500 Bonus - Twinsburg
Description: Seasonal Part-time Warehouse Team Member - 500 Bonus br br Hourly pay rate: br br Earn 15.00- 18.00/hr , plus benefits and a 500 sign-on bonus. br The base pay for this role is 15/hr. (more...)
Company: Amazon Workforce Staffing
Location: Strongsville
Posted on: 09/21/2020

Remote Work-From-Home Independent Contractor - Call Center Representative
Description: We got what you want, you got what we need Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops. Our well-known clients are seeking Independent Contractors to provide virtual (more...)
Company: Liveops
Location: Warren
Posted on: 09/21/2020


CLEVELAND VIRTUAL DIVERSITY JOB FAIR
Description: Jobseekers COMPLETE YOUR REGISTRATION at this LINK and upload your resume CLEVELAND AREA VIRTUAL DIVERSITY JOB FAIR Thursday, September 24, 2020 10:00am-1:00pmABOUT THE VIRTUAL CLEVELAND AREA DIVERSITY (more...)
Company: Catalyst Career Group
Location: Strongsville
Posted on: 09/21/2020

CDL-A Flatbed Truck Driver
Description: CDL-A OTR FLATBED TRUCK DRIVER JOBS Get Flexible Home Time amp Earn More - Like 1,200 Weekly Pay NEW Address-to-Address Mileage Pay More Accurately Reflects The Miles YOU Drive Roehl (more...)
Company: Roehl Transport Inc
Location: Warren
Posted on: 09/21/2020

Team Leader
Description: Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: (more...)
Company: Giant Eagle
Location: Strongsville
Posted on: 09/21/2020

Appointment Setting Entry Level
Description: We are currently seeking work from home customer service, appointment setting, telemarketing and data entry representatives. You're main responsibility is to supply specialized guidance to our current (more...)
Company: Tima
Location: Warren
Posted on: 09/21/2020

Full-time Amazon Workforce Staffing - $500 sign-on bonus
Description: Full-time Warehouse Team Member - 500 sign-on bonus br br Hourly pay rate: br Earn 15.00- 18.00/hr , plus benefits and a 500 sign-on bonus. br The base pay for this role is 15/hr. We are (more...)
Company: Amazon Workforce Staffing
Location: Strongsville
Posted on: 09/21/2020

Warehouser (Earn $15/hr or more) - With $500 Sign-on Bonus
Description: Full-time Warehouse Team Member - 500 sign-on bonus Hourly pay rate:Earn 15.00- 18.00/hr , plus benefits and a 500 sign-on bonus. The base pay for this role is 15/hr. We are offering temporary (more...)
Company: Amazon
Location: Strongsville
Posted on: 09/21/2020

Crew Leader
Description: ul li Experience Required: 1 to 3 years li Experience Desired: Supervisory Experience, Customer Service/Retail Experience li Education Required: High school diploma or equivalent li Certification (more...)
Company: Giant Eagle
Location: Strongsville
Posted on: 09/21/2020

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Mansfield RSS job feeds