MansfieldOHRecruiter Since 2001
the smart solution for Mansfield jobs

Virtual Tax Associate - Seasonal

Company: Intuit
Location: Mansfield
Posted on: August 26, 2020

Job Description:

OverviewIf you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.-- You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers.-- You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus.-- The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 5 years years of paid Tax Preparation experience, with a minimum of 50 tax returns per tax year required.------Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence--Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers--
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers--Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences--Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions--Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Mansfield , Virtual Tax Associate - Seasonal, Other , Mansfield, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Part-Time Amazon Package Sorter with Sign-on Bonus!
Description: Seasonal Part-time Warehouse Team Member - 500 Bonus br br Hourly pay rate: br br Earn 15.00- 18.00/hr , plus benefits and a 500 sign-on bonus. br The base pay for this role is 15/hr. (more...)
Company: Amazon Workforce Staffing
Location: Cuyahoga Falls
Posted on: 09/25/2020
Warehouser (Morning Shifts Available) - With $500 Sign-on Bonus
Description: Full-time Warehouse Team Member - 500 sign-on bonus Hourly pay rate:Earn 15.00- 18.00/hr , plus benefits and a 500 sign-on bonus. The base pay for this role is 15/hr. We are offering temporary (more...)
Company: Amazon
Location: Euclid
Posted on: 09/25/2020
Banfield's Midwest Virtual Career Fair is coming soon! Join us on October 8th!
Description: Banfields Midwest Career Fair for Veterinarians and Vet Techs is coming on October 8th, 2020 10am-1pm CDT Are virtual learning and COVID-19 challenges making scheduling for work and home difficult Are (more...)
Company: Banfield Pet Hospital
Location: Newark
Posted on: 09/25/2020
Salary in Mansfield, Ohio Area | More details for Mansfield, Ohio Jobs |Salary

Giant Eagle: Crew Leader
Description: Experience Required:
Company: Giant Eagle
Location: Euclid
Posted on: 09/25/2020
Dermatology Physician in Youngstown, Ohio
Description: Dermatology physician job in Ohio : Weatherby Healthcare is currently seeking a Dermatology Physician in OH Weatherby is assisting a facility in Ohio with filling
Company: Weatherby Healthcare
Location: Youngstown
Posted on: 09/25/2020
Full-time Seasonal Warehouse Operator - $500 sign-on bonus
Description: Full-time Warehouse Team Member - 500 sign-on bonus Hourly pay rate Earn 15.00- 18.00/hr, plus benefits and a 500 sign-on bonus. The base pay for this role is 15/hr. We are offering temporary shift (more...)
Company: Amazon Workforce Staffing
Location: Strongsville
Posted on: 09/25/2020
Remote Licensed Life Insurance Independent Contractor
Description: Licensed Life Insurance Independent Contractor - Work from Home br br br br We got what you want, you got what we need br br br br Are you a Licensed Insurance Agent looking for a flexible (more...)
Company: LiveOps
Location: Elyria
Posted on: 09/25/2020
CDL-A Driver Jobs - 1 Yr OTR EXP In Last 5 Yrs OR 6 Mos. OTR EXP In Last Yr Required
Description: Dry Van, Refrigerated, Port Rail Flatbed available Great Pay Monthly Driver Bonus Program with Knight Transportation Interested Call us 844 - Benefits: Great Pay
Company: Knight Transportation
Location: Mentor
Posted on: 09/25/2020
Remote Licensed Life Insurance Independent Contractor
Description: Licensed Life Insurance Independent Contractor - Work from Home br br We got what you want, you got what we need br br Are you a Licensed Insurance Agent looking for a flexible opportunity One (more...)
Company: LiveOps
Location: Youngstown
Posted on: 09/25/2020
Professional Counselor
Description: Private practice with no doors and no overhead. 10 10 Join the world 38 039 s largest online counseling platform. 10 10 We provide the marketing, the technology, and the additional income. You (more...)
Company: BetterHelp
Location: Youngstown
Posted on: 09/25/2020

Log In or Create An Account

Forgot password?

Get the latest Ohio jobs by following @recnetOH on Twitter!

Mansfield RSS job feeds