Senior Desktop Engineer
Company: SourcePro Search
Location: Cleveland
Posted on: April 1, 2026
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Job Description:
SourcePro Search has an opportunity for a Senior Desktop
Engineer to join the IT division at our client’s world headquarters
in Ohio. This position offers a generous compensation/benefits
package as well as relocation assistance. Responsibilities include:
Perform user, system and support requirements gathering and
analysis to provide design and architectural recommendations
Research options providing functional and technical written
evaluations of products and operating system upgrades and patches
Develop, organize and maintain standard operational procedures
Create desktop/laptop build processes for domestic /global sites
Create and communicate systems and application standards Create and
maintain systems documentation for testing and validation Package
software and design distribution methods Perform software
distribution and patch management to Windows PC's, laptops, and
servers Maintain relevant and current knowledge and be a leader,
within assigned technical fields Prioritize work efforts,
multi-task in a very fast-paced environment, and provide timely and
clear updates Lead large projects Manage the daily administrative
and operational aspects for the group Provide technical
consultations and presentations to IT as needed Create and lead
configuration management processes, while following all change
management guidelines. Provide disaster recovery planning for
client technologies Perform post-implementation 3rd level support,
identifying root cause with strategic solutions to problems.
Qualifications: Bachelor degree required, with a strong preference
for Bachelor of Science degree in Computer Science or Computer
Information Systems Minimum 5-7 years' experience as Desktop
Engineer including image creation/build, OS
installation/troubleshooting, Application Packaging QA SMS/SCCM '
experience with creation, migration and deployment of application
packages. Solid foundation designing and implementing distributions
with Wise, Active Directory, SMS/SCCM for the full lifecycle with
diagrams, workflow Visio's, support documentation, training and
presentations. VBScript and/or PowerShell scripting Experience with
Windows 7 or IE8 would be a PLUS, currently on WinXP Experience
architecting a large Windows desktop/laptop/Active Directory
environment (roaming profiles, etc) Experience leading and
managing, deploying and supporting large scale O/S migrations and
introducing new technology based on business needs and industry
standards Resource Kit level knowledge of Windows 7, 2003, Windows
2000 Prof., and XP Ability to work independently without intensive
oversight ' must be a go-getter and take initiative on a regular
basis finding ways to avoid problems proactively rather than just
fixing them after the fact) Initiative and ability to research
problems independently, finding root cause Emphasis on sharing of
knowledge through good communications, peer training and written
documentation Technical Proficiencies Required: Microsoft desktop
technologies Discipline to adhere to formal system lifecycle
methodology Strong Background in the following areas: Windows
2003/2008 server Windows 7 & XP Desktop VBScript Image builds
experience using Ghost/VMWare or similar technologies Knowledge of
SQL a plus Wise Package Studio WMI SMS or SCCM Roaming Profiles for
user settings, builds and distributions (AD) Advanced Networking
concepts (TCP/IP, Routing, Firewalls, Network Security) Other
useful proficiencies: MCSE, PMP, EE (for in-depth analysis and
proactive vs. reactive approach) Windows Operating System
installation/troubleshooting techniques Application compatibility
remediation techniques Microsoft Deployment Toolkit Application
packaging techniques Microsoft Office Microsoft SMS / SCCM
Application Virtualization Operating System virtualization
https://sourceprosearch.com/
Keywords: SourcePro Search, Mansfield , Senior Desktop Engineer, IT / Software / Systems , Cleveland, Ohio
