Field Service Engineer

Company: GCR Professional Services
Location: Cleveland
Posted on: May 7, 2025

Job Description:

Position Summary:

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
Responsible for the installation, maintenance, and service of imaging systems.

This role ensures equipment functionality, regulatory compliance, and end-user support across healthcare environments.

Key Responsibilities:

Perform and document preventive and corrective maintenance on digital radiography systems.


Collaborate with stakeholders to prepare for system installations, covering electrical, mechanical, gas, pneumatic, software, and networking integration.


Coordinate or perform system assembly, installation, and decommissioning.


Ensure system compliance with HIPAA, safety standards, and performance specifications.


Conduct safety inspections, performance assurance, and equipment evaluations related to patient or employee incidents.


Maintain accurate records in the centralized maintenance management system.


Review and validate service performed by third-party vendors; recommend updates to maintenance procedures or schedules.


Troubleshoot and resolve equipment issues using diagnostic tools and technical documentation.


Support clinical staff through in-service training and cross-training of new team members.


Stay current with evolving technologies through ongoing professional development and manufacturer training.


Up to 75/85% travel required.



Qualifications:

Minimum 3 years of experience servicing digital/analog radiology systems, preferably in healthcare settings.


AAS in Biomedical Equipment, Electronics, or Computer Service Technology, or equivalent military/technical training.


Must meet hospital credentialing requirements.



Technical Skills:

Proficiency in Microsoft Office (Excel, Word, PowerPoint), Outlook, and web browsers.


Ability to interpret technical documentation and apply data analysis for issue resolution.


Knowledge of clinical outcomes, reimbursement structures, and managed care procedures is a plus.

Itis the policy of GCR to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.GCR is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population.

Keywords: GCR Professional Services, Mansfield , Field Service Engineer, IT / Software / Systems , Cleveland, Ohio