Customer Service

Company: Provide A Ride
Location: Cleveland
Posted on: May 8, 2024

Job Description:

Looking for a job where you can make a difference helping others? *JOIN OUR TEAM TODAY!**Why Provide A Ride?** Fun and supportive work environment* Employment Appreciation Days* Room for growth and advancement - We promote from within!* Paid time off and paid holidays* Potential to work from home (after probationary period.)At Provide A Ride, we're committed to ensuring our customers reach their destinations, 24/7, anywhere, anytime! As part of our valued call center team, you'll play a crucial role in assisting customers with trip scheduling, addressing feedback, and ensuring accurate information.*Positions Available:** Full-time and Part-time - Morning and Mid day shifts* Monday-Friday: NO WEEKENDS!*Job Duties:** Answer incoming calls promptly and professionally.* Screen, announce, and transfer calls efficiently.* Foster a positive and respectful work environment.* Interview customers to schedule transportation needs.* Accurately input and document trip details.* Ensure customer information is correct and up-to-date.* Address customer feedback and escalate issues as needed.* Maintain organized daily paperwork.*Qualifications:** Clear pre-employment drug screen (excludes THC).* Pass State and Federal background check.*Benefits:** Starting pay: $14.00 per hour*Equal Opportunity Employer:*Provide A Ride is dedicated to equal employment opportunities, embracing diversity without discrimination based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic.Join us in providing exceptional service and making a difference in our community! Apply today.Job Types: Full-time, Part-timePay: From $14.00 per hourBenefits:* Dental insurance* Flexible schedule* Health insurance* Paid time off* Referral program* Vision insuranceExperience level:* Under 1 yearShift:* Day shift* Evening shift* Morning shiftWeekly day range:* Monday to Friday* No weekendsWork setting:* In-personWork Location: In personby Jobble

Keywords: Provide A Ride, Mansfield , Customer Service, Hospitality & Tourism , Cleveland, Ohio