Shift Coordinator/Residential Supervisor

Company: Universal Health Services, Inc.
Location: Mansfield
Posted on: May 19, 2023

Job Description:

Responsibilities

Our organization is seeking a reliable and organized Shift Coordinator to work under the Residential Manager in our residential facility. The Shift Coordinator will be responsible for supervising the activities of our residential facility during their designated shift, ensuring that our residents receive quality care and services, and that the facility runs smoothly. The Shift Coordinator regularly ensures the safety and security of the facility at all times by monitoring the movement of the units, ensuring programming is followed, supporting Youth Care Specialist staff and following all facility Policies and Procedures.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well in a team environment. The Shift Coordinator actively works to support the facility mission of providing an environment of safety so that the residents feel empowered to heal the wounds of the past and build a foundation of hope for the future.Responsibilities include:

• Coordinate and oversee the daily activities of the residential facility during their designated shift. Ensure that all facility operations run smoothly, and that residents receive quality care and services.Supervise and provide guidance to staff during the shift, including assigning tasks and monitoring performance.Ensure compliance with all policies and procedures, including health and safety regulations.Maintain accurate and up-to-date records of resident activities, staff performance, and facility operations. Communicate effectively with other staff members, residents, families, and external service providers. Report any issues or concerns to the Residential Manager in a timely manner.
• Proactively supports Specialists on the units by stepping in to allow them to take breaks or providing other positive support in situations of acuity, crisis or other unit issues.
• Ensures the efficient operation of the treatment milieu during assigned shift(s) including the implementation of resident activities and experiences in accordance with the unit's programming and facility policies, procedures, and philosophy.
• Works with Residential Director/Residential Manager to manage shift schedules for Youth Care Specialists to maintain unit assignments and proper staffing ratios while maximizing workflow, minimizing overtime and maintaining the safety and security of the house.
• Perform all other duties as assigned. Education and/or Experience
  • High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred
  • Minimum of 2 years of experience in a supervisory or leadership role
  • Excellent communication, interpersonal, and organizational skills
  • Knowledge of health and safety regulations and compliance requirements
  • Ability to work independently and in a team environment
  • Strong problem-solving and decision-making skills
  • Ability to handle multiple tasks and priorities effectivelyThe Shift Coordinator maintains a safe and therapeutic milieu (social environment) as well as supports the activities of daily living for our residents by providing structure, redirecting residents, and setting limits on whichever shift assigned. Crisis intervention skills may be utilized occasionally.Our team actively engages youth in a teamwork-focused, trauma-informed care, and pro-social model designed to provide each resident with the necessary skills for a safe and productive life. Youth Care Specialists serve as positive role models and work as part of a team of educators, clinicians, and nurses to support each youth as he or she works to meet individual goals. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement within our organization. If you are passionate about working with at-risk youth, we encourage you to apply for this rewarding opportunity.
    • Medical
    • Dental
    • Vision
    • Flexible Spending Account
    • Short-term & Long-Term Disability
    • 401(K) with Company Match
    • Life Insurance
    • Employee Assistance Plan
    • Paid Time Off
      Qualifications
      
      QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. An individual must be able to perform their duties in a positive work mode and serve as a positive role model and influence for clients and peers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Education and/or ExperienceHigh School Diploma or GED required and one (1) year experience working in a children's services program or residential setting is preferred. Associate's or bachelor's degree in human services, psychology or related field preferred.
    • Certifications, Licenses, RegistrationsValid State Drivers License with appropriate EndorsementsCertified in CPR and First Aid
    • Language SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and policy/procedure manuals. Ability to write routine reports, correspondence, and document client behavior. Ability to speak effectively before groups of clients or employees of organization.
    • Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
    • Reasoning AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    • Physical DemandsWhile performing the duties of this job, the employee is regularly required to stand; walk; sit; use fingers or hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distant, and peripheral vision, color and depth perception, and ability to adjust focus. Therapeutic HoldThe employee may occasionally be required to physically restrain clients, using authorized hold procedures as a last resort for protection of resident and staff.
    • Work EnvironmentThe work environment for this position is a residential facility setting. While performing the duties of this job, the employee will be exposed to clients who may ask inappropriate personal questions, display socially unacceptable personal behaviors, use profanity and sexually explicit phrases, make insulting remarks or threats regarding appearance, age, sex, or race, and exhibit defiance, dishonesty, and assaultive or self- destructive behaviors. The employee is occasionally exposed to outside weather conditions, and may be subject to occasional local travel as required by facility needs. The noise level in the work environment is usually quiet to moderate.

Keywords: Universal Health Services, Inc., Mansfield , Shift Coordinator/Residential Supervisor, Hospitality & Tourism , Mansfield, Ohio