Senior Manager Waiver Services
Company: New Avenues to Independence, Inc.
Location: Cleveland
Posted on: January 15, 2026
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Job Description:
Job Description Job Description Description: Are you ready to
make a real impact in the lives of individuals with disabilities?
Do you have a passion for helping others reach their fullest
potential? If so, New Avenues to Independence is looking for
someone just like you to join our team as a Senior Manager Waiver
Services Position Overview: The Senior Manager Waiver Services is
responsible for programmatic development and oversight to a
caseload of homes, individuals served, and a team of employees who
provide direct services. The Senior Manager Waiver Services makes
certain that the quality of services provided is exceptional and at
all times ensure the health and welfare of individuals served by
New Avenues to Independence. Demonstrates and practices New Avenues
values. Responsible to promptly report to supervisor any
circumstances that negatively affect the health, safety, or
well-being of clients, staff, the agency or its property and
equipment. Responsibilities: Responsible for the completion,
implementation, development and documentation of both the ISP and
Behavioral Support Strategies for individuals served. Ensure
identification and achievement of positive programmatic outcomes
for all individuals in the following areas: Specific individual
outcomes from the ISP Community inclusion Behavioral Support
Strategies, medical needs and medication management Program growth
by filling the bed vacancies and expansion of services per
established perimeters. Maintain effective relationships with team
members to ensure the following: Effective training and evaluation
of Program Developer’s job performance Frequent and relevant
in-home rotations which include on-site training and QA’s on both
weekdays and weekends. On-Call rotation Ensuring the accurate and
timely completion of both the CPT&PAWS contracts for
individuals served. Maintaining an ongoing dialogue with County
Support Administrators and guardians regarding ISP and Behavioral
Support Strategies outcomes as well as health and welfare concerns.
Obtains program specific training/certificates (ex. Medication
Administration, CPR/FA, DODD certifications, etc). Requirements:
Qualifications: Bachelor’s degree (B.A.) in a related field
required; Master’s degree preferred. Minimum of five (5) years
prior experience in program management and development. Minimum of
two (2) years experience with individuals with IDD. A valid Ohio
driver’s license with 4 points or less on the individuals BMV
driving record Auto Insurance
Keywords: New Avenues to Independence, Inc., Mansfield , Senior Manager Waiver Services, Healthcare , Cleveland, Ohio
