Sales Account Manager

Company: Edge Plastics Inc
Location: Mansfield
Posted on: January 25, 2023

Job Description:

Company ProfileEdge Plastics Inc. is an injection molding manufacturing company located in Mansfield, OH. Edge Plastics manufactures household and industrial storage containers for large retailers across the United States and Canada. The company continues to grow to reinvest in new high-efficiency machines and automation equipment. Edge is also continuing to expand its product line and continues to capture more market share. Edge strives to develop a culture that is performance-based and is passionate about our employee's success.Position Summary:Reporting to VP of Sales, the Account Manager is responsible for supporting the company's sales efforts, specifically in the Injection Molding sector. This is a new position and will be a major driver for overall company growth. The Manager works collaboratively and effectively at all levels of the organization and is responsible for maintaining existing customer relationships, growing the relationship as appropriate, identifying new sales opportunities and will report those opportunities to the V.P. of Sales. The position is also responsible for attending customer events, shows, meetings and gathering information for new sales opportunities and proposals, reporting to customers as needed about the status of sales, and monitoring internal activities to complete projects on time and successfully meeting customer expectations. Ideally, the candidate would have 2-4 years of Project Management or 2-4 years of Account Management experience in the Automotive industry, preferably packaging.Essential Duties:Partners with Sales, Customer Service, and Field Service teams, to generate leads for products and services.Maintains and increases sales volume within assigned accounts and territory; meets and exceeds assigned quota and sales objectives as well as exceeding customer expectations regarding customer service and solution-minded interactions.Identify prospects, set appointments, make effective qualifying sales calls, and manage the sales cycle to close new business in all service categories.Partners with current customers and recommends value-added services that will assist in managing their business more effectively.Works closely with other departments of the company to ensure payments are received, disputes are resolved, and analyzes and identify customer needs.Solicits and explains difficult concepts while moving the sales process to closure.Targets strategic accounts to drive incremental growth opportunities specifically in accounts without current sales coverage.Keeps up to date on administrative responsibilities, such as maintaining customer service call logs and internal service records-effectively and uses CRM to drive customer penetration and opportunity identification.Attends trade shows and Strategic Customer meetings as agreed upon.Follows established procedures to resolve readily identifiable technical problems.Collaborates with all departments as internal customers, prioritizing tasks as needed for efficiency and compliance.Adheres to all company employment policies and safe practices.Perform other duties as assigned.Minimum Qualifications:Bachelor's Degree in marketing or related field.Two to five years' years sales experience in tangible products (injection molding products preferred).Two to five years' experience in Account Management preferred.Proven ability to meet or exceed sales quotas.Proven track record of successfully managing customer relationships.Must be able to travel 10-15% per month.Must have the availability to respond to any emergency type situation, that may require off hours or weekend support. (Edge Plastics operates on a 24/7/365 basis).Must be in the Mansfield, OH areaRequired Skills and AbilitiesExcellent communication skills (written and verbal).Goal Oriented, ability to work independently in a fast-paced environment while juggling multiple projects/tasks.Strong computer skills.Excellent problem-solving skills and critical thinking skills.Proficient in Microsoft Office.Excellent interpersonal skills.

Keywords: Edge Plastics Inc, Mansfield , Sales Account Manager, Executive , Mansfield, Ohio