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Office Associate

Company: The Ohio State University
Location: Mansfield
Posted on: December 5, 2019

Job Description:

Skills - Customer Service For security purposes, this system automatically logs you off when it senses no activity for 60 minutes. Please click either the Next button or you can go to different pages of the application by selecting the page from the dropdown menu and clicking GO button every 60 minutes in order to avoid losing your data. Position Information Top Message Both current Ohio State employees and the general public may for this classified civil service position. Message to Applicants Number of Positions Available 1 University Title Office Associate Working Title Financial Aide Associate Department Mansfield Campus Department Location Mansfield Requisition Number ****** Summary of Duties Responsible for assisting students with financial aid, including grants, loans, scholarships, work-study awards and veterans benefits; analyzes and reviews information reported on student financial aid applications; corresponds with, interviews and counsels students and parents regarding eligibility requirements; maintains statistics, records and reports regarding eligibility and award amounts. Reviews student financial aid applications & maintains student files; reviews documentation to verify student awards; evaluates financial. aid materials; interviews & counsels' students/parents re: SFA elig. requirements; interprets federal, state & institutional regulations and guidelines; maintains financial aid info. systems. Conducts financial aid presentations as needed. Acts as liaison for veterans' benefits; provides information, submits applications and registration forms to Veterans Center in Columbus. Provides general office support and customer service in the Student Services office, including clerical tasks, responding to public inquiries, assisting with orientation/testing, and collaborating on special projects. itional Information for Applicants: Pre Employment Screening Requires the successful completion of a background check. Required Qualifications Six months of experience (600 hours of training) using computers to generate a variety of materials ranging from basic to complex; six months of experience (600 hours of course work) in office practices and procedures; six months of experience (600 hours of course work) in customer service. Desired Qualifications Previous experience with Financial Aid in Higher Education. Target Salary $14.70 - $16.00 Hourly Job Category Civil Service Job Appointment (FTE%) 100.0 Full/Part Time Full-time Temporary or Regular Regular Posting Start Date 11/23/2019 Posting End Date 12/08/2019 Dept Contact Name Wakeley,Nicole R Dept Contact Phone 419/755-4047

Keywords: The Ohio State University, Mansfield , Office Associate, Administration, Clerical , Mansfield, Ohio

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