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Banking Contact Center Representative

Company: Provisional
Location: Mansfield
Posted on: November 19, 2021

Job Description:

We are seeking a friendly and detail oriented customer service representative to join a local financial institution. The customer service representative will be responsible for working with members via phone calls, email and chat correspondence researching and resolving possible fraud or transaction disputes. Requirements: - Experience working in customer service, call center environment or professional office environment. - Experience working in a financial institution a huge plus - Experience with fraud and disputes a huge plus - Good Communication skills - Familiarity working in Microsoft office suite products - Strong data entry skills - Must be a team player - Bi-lingual a huge plus Must be able to pass a pre-employment background and credit check.

Keywords: Provisional, Mansfield , Banking Contact Center Representative, Accounting, Auditing , Mansfield, Ohio

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